Monday, July 6, 2020

This device is not supported and phone call may not work properly.

  • This topic has 5 replies, 1 voice, and was last updated 1 week, 4 days ago by Kenny Francisco.
Viewing 6 posts - 1 through 6 (of 6 total)
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  • #37689
    Mobile Forum
    Participant

    Any idea why it says this about the Google Phone app? I’ve installed it on my OnePlus 6T and Galaxy Note10+ and I never got this warning. Installed it on my Fold and it shows this error, “This device is not supported and a phone call may not work properly.”.

    I was running Android P on the AT&T firmware (SM-F900U) and now running Android 10 Samsung unlocked firmware (SM_F900U1) and I still get the same thing. It clearly works so I don’t know why it’s giving me this warning every time I open it up.

    This device is not supported and phone call may not work properly

    #37691
    Richard Freestone
    Guest

    Cleared cache and data? Suspect it’s seeing the device as a tablet and not a phone.

    #37692
    Kenny Francisco
    Guest

    Never thought it would see it as a tablet. Gonna try that now.

    #37693
    Cam Pham
    Guest

    Longshot but maybe it doesn’t work on foldables?

    #37694
    Mark Stringfellow
    Guest
    #37695
    Kenny Francisco
    Guest

    It’s never been compatible with any of my devices and I’ve had it on the LG G6, OnePlus 6T and Note10+ and I’ve never gotten that warning before. Must be due to it thinking this is a tablet. Reset the cache and data and nothing. Annoying inconvenience, but it still works.

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